Thank you so much for shopping with us. We hate to hear that you’re experiencing this. We take extreme pride in shipping on time. Please understand that this issue is beyond our control. This is a mail carrier issue, and a claim has to be filed throu
Thank you so much for shopping with us. Although we inspect all packages before they leave our warehouse to ensure they are packed properly, spillage can sometimes happen during shipment because mail is being transported to different postal facilitie
Thank you so much for shopping with us. If you leave the top off too long the glue will begin to dry on the inside of the glue tip. Once you try to stick the needle back in and pull it back out, sometimes it comes off. If you have any questions in th
Hello,. Thanks for shopping with us. Commonly, the tips break off during the shipment process. Simply sharpen with a pencil sharpener if necessary. Note: https://www.krownedkrystals.com/products/rhinestone-pickup-tool?_pos=1&_psq=pick&_ss=e&_v=1