Order Lost, Damage, StolenUpdated 2 months ago
Thank you so much for shopping with us. We hate to hear that you’re experiencing this. We take extreme pride in shipping on time. Please understand that this issue is beyond our control. This is a mail carrier issue, and a claim has to be filed through them. We’ve attached our shipping policy, which also includes the direct link to file your claim on their website.
To file a claim with the carrier, please click the following links:
If you have any questions in the meantime, please don't hesitate to reach out. Our customer service email is [email protected]
Have a sparkly day!